StormWeb

Founded in 1998, StormWeb was one of North America's first web hosting companies. Today we provide a variety of hosting services, including web and email hosting, domain registration services, virtual private servers, dedicated servers, and cloud storage. We are a privately-held company. We have over 25 years of experience operating industry-leading hosting services that can meet virtually any need.

Our team is made up of highly-trained, talented staff to ensure your account is always handled professionally. Our support staff are available 24 hours a day, everyday to respond to support requests. During office hours we offer toll-free telephone support.

Our main office is located in Victoria, Canada. Our servers are situated in Vancouver and Montreal, Canada.

Core Values

Trust

We know it's important to work with a company you can trust. We constantly strive to deliver industry-leading reliability, with best-in-class service level guarantees, offering the highest quality hosting services in North America.

Customer Satisfaction

We work hard to keep our clients happy and it shows. Our clients choose to trust us with their hosting needs year after year and frequently recommend us to colleagues and friends.

Dedication

We always go the extra mile to deliver extraordinary service and put a smile on your face.

Environmental Footprint

Servers

Our servers and networking equipment are powered by 100% renewable energy (primarily hydroelectric).

Offices

Our offices are powered by 100% renewable power energy. All invoicing is done electronically, virtually elminating the use of paper in our offices.

Our Priorities

Security

We use multi-factor authentication, firewalls, anti-DDoS protection, virus and malware scanning and follow security best practices. Passwords are stored as one-way hashes. We include free SSL/TLS certificates for all accounts, ensuring that all your connections and your clients' connections with our servers are fully encrypted.

Reliablity

We monitor all our servers 24/7 to ensure your web site and email are always available. Scheduled service outages take place late at night or on weekends to reduce interference with your business. All our services come with an uptime guarantee.

Speed

We use only top-end Intel Xeon and AMD EPYC powered servers with enterprise-grade SSD/NVMe drives in RAID 1 or 10 configurations. Our servers use Gigabit connections to heavily multipeered internet connections, offering you unparelleled, blazing-fast hosting.

Privacy

We respect your privacy and follow all Canadian privacy laws. We will never disclose your private information to third-parties without your consent. We never publish your contact information on publicly available services like WHOIS (except for .ca domains registered to corporations).

Support

We employ only the most qualified Canadian staff, ensuring that your support requests are addressed quickly and professionally. We pride ourselves on the quality of our technical support.

Mailing Address

StormWeb Canada Hosting Inc.
PO Box 36059
Victoria, BC   V9A 7J5

Telephone

1-888-399-3537
(Toll-free in Canada & USA)

Monday - Friday, 9am - 5pm
(Eastern Time)